Last Updated: 11/14/2024
Welcome to HouseProDirect.com (“we,” “us,” “our”). These Terms and Conditions (“Terms”) apply to all users and customers (“you,” “your”) who access and use our website to find and request home services. By using HouseProDirect.com, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Acceptance of Terms
By accessing HouseProDirect.com, you confirm that you have read, understood, and agree to these Terms. Your use of our services indicates your acceptance of these Terms and our Privacy Policy.
2. Changes to the Terms
We may update these Terms at any time. Changes will be posted on this page, and the “Last Updated” date will be revised. Your continued use of the website after any changes indicates your acceptance of the new Terms.
3. Services Provided
HouseProDirect.com is a lead generation platform that connects you with local home service providers (“Pros”). We provide information and referrals for various home services, such as cleaning, plumbing, HVAC, and more.
4. User Eligibility
To use our services, you must:
- Be at least 18 years old.
- Provide accurate and truthful information when submitting a service request.
- Use the website for personal and non-commercial purposes only.
5. Service Requests and Referrals
- By submitting a request for services, you agree that we may share your contact information with one or more local service providers to fulfill your request.
- We do not guarantee the availability, quality, or outcome of any services performed by the Pros referred through our platform.
- HouseProDirect.com acts solely as a referral service. We do not provide the actual home services and are not responsible for any disputes, damages, or issues arising from the work performed by the Pros.
6. No Guarantee of Service
While we strive to connect you with reliable service providers, we do not guarantee:
- The accuracy or reliability of the information provided by the Pros.
- The quality, timing, or completion of any services performed.
- That the services requested will meet your expectations or specific needs.
7. User Responsibilities
You agree to:
- Provide accurate and complete information when submitting a service request.
- Communicate promptly and professionally with the referred Pros.
- Pay the Pros directly for any services performed, according to their terms.
8. Privacy and Data Sharing
- We value your privacy. By using our platform, you agree that your contact details (e.g., name, phone number, email) may be shared with local Pros for the purpose of fulfilling your service request.
- For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, HouseProDirect.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Your use of our website or services.
- Any issues, disputes, or damages resulting from services provided by the Pros.
- Any inaccuracies or errors in the information provided by the Pros.
10. Indemnification
You agree to indemnify and hold harmless HouseProDirect.com, its officers, employees, and agents from any claims, losses, damages, or expenses arising from your use of our platform or any services provided by the Pros.
11. Disclaimer of Warranties
HouseProDirect.com provides its services on an “as is” and “as available” basis. We make no warranties, express or implied, about the reliability, suitability, or quality of the services referred through our platform.
12. Termination of Services
We reserve the right to terminate or suspend your access to our website at any time, without notice, for any reason, including if we suspect that you have violated these Terms.
13. Dispute Resolution
- Any disputes arising from your use of HouseProDirect.com or services referred through our platform shall first be attempted to be resolved informally by contacting us.
- If the dispute cannot be resolved informally, it shall be subject to binding arbitration in Tennessee.
14. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of law principles.
15. Contact Information
If you have any questions or concerns about these Terms, please contact us:
- Email: support@houseprodirect.com